Gary Chapman’s book “The Five Love Languages” is a must read book for couples seeking a healthy, sustainable relationship. Recently I realised that this book is applicable to an employer’s relationship with an employee – especially if you keep the romantic part out of it.
Here’s the main concept: We humans have five emotional needs or buckets that require filling, which are:
Chapman’s theory is that all of us seek emotional affirmation with a mix of the above emotional bucket fillers. Yet we all have a primary preference. Some of us value Words of Affirmation above all else, while others may value Quality Time or Receiving Gifts.
According to Chapman, the key to a healthy relationship is to have each mate understand and fill the emotional needs of the other. People tend to assume and project the love language they value is the same for others and therefore treat their partner as they would like to be treated – which is not always the case. If you understand each other’s emotional needs and keep each other’s love bucket full, you’ll have a healthy, sustainable relationship.
One other point: keep the love bucket full, but don’t publicly blog and complain about your mates proclivity for shoe purchases.
Applying the Concept to Business
My experience tells me that this concept is just as important and applicable for managing a healthy relationship with one’s employees as it is in a romantic relationship.
Now for the professional relationship let’s eliminate the physical touch need, because that’s just creepy. Employees don’t usually join a company to fulfil this need and if they do, you are best served by leaving that bucket empty.
That leaves us with these four items.
Summary
Employees are no longer motivated by the carrot and stick motivational techniques of the past. The latest motivational research illustrates that money is not the prime motivator for conceptual workers (see Daniel Pink – Drive). Maintaining a culture that sustainably supports employee engagement is a function of the relationship between the employer and employee.
First I’d like to suggest that shifting your thinking from the old employer/employee mindset to that of a relationship between members of a team. Second, it is my contention that the better you understand and fulfil the emotional needs of your employees, the more successful you will be at building a culture of high performance.
Article originally sourced from Tech Cocktail