We’re working with clients on intranet discovery workshops – quick, easy, good value and useful to identify what’s working well and what needs to change, as well as an activation plan to get you started. 

Sprucing up the intranet is a really important activity that no-one particularly wants to think about (a bit like spring cleaning your house). It’s far from your mind when you first launch your intranet when you’re enjoying a lovely, sparse, logically organised site. Everyone’s excited and energised by the possibilities.

But over time your site grows. Quickly. Fresh content is added. New sections are bolted on. The original content owners leave and aren’t replaced, so nobody’s really sure who owns what. Sections fall into disrepair and out-of-date and irrelevant content lingers.

What we then see in our client work is a search function that generates endless irrelevant results, and a structure that is so unintuitive, you start to wonder if it’s actually been designed to hide information, rather than to share it.

All of this causes daily frustration for your colleagues, who are just trying to access the information that helps them do their jobs.

When you have to wade through dozens of search results to find the page or document you need, that wastes time.

When you find a document, but you’re not entirely convinced that it’s the most recent version, that wastes time.

When you navigate to a team’s shop window page and see that both of the people listed as contacts have left the business, that also wastes time.

One focus group attendee told us recently as part of an intranet refresh project: “I never use the intranet, because it’s just quicker to ask a colleague for the information I need.”

So yes, the evenings are getting darker, but this could well be the ideal time for you to organise that ‘spring clean’ and get your intranet in better shape for 2026.