What we do
Employee engagement measurement
Our Insight team is a valuable critical friend.
We start by understanding your challenges. We listen to stakeholders, consolidate and analyse the data. We weave in the science of behaviour and our years of IC experience to give you actionable insights that prove your value.
From communications and channel audits, sentiment analytics, audience profiling and mapping, campaign measurement, and getting the best use out of your digital platforms and Microsoft 365 tools, we bring clarity.
Clear thinking, plain talking solutions for strategy, engagement and channels that demonstrate IC’s return on investment.
The Four Pillars™
Easy to apply measure of behaviour change and IC effectiveness with our Four Pillars™ Employee Engagement Measurement
Knowing how connected and engaged your audiences are – especially in changing times – is valuable business information.
Clients tell us they lack the time, resources, and tools to seek out, decipher – and act on – measurement with business value.
Our Four Pillars™ Employee Engagement Measurement approach turns data into actionable insight. Our methodology, a powerful blend of tools and expertise, is built on our established research into the four pillars that link and support effective communications and business success.
“1 in 4 organisations don’t measure satisfaction with internal comms, behaviour change and business outcomes”
Gallagher State of the Sector report
We review and map communications against:
1. Clarity of purpose
2. Effective collaboration
You can choose a simple, quick-to-use pulse survey that can be used regularly to check engagement, or a deeper audit for a fuller evaluation of audiences’ attitudes and perceptions of comms and engagement.
This gives you clear analysis and insight to which we add our 25+ years’ of expertise to identify and prioritise recommendations for change.
Talk to us to find out how our Four Pillars measurement approach can help you deliver effective communications.